Composition of the mask:
The first layer - outter layer is Polyester
The second layer is 100% Cotton
The third layer - inner layer is 100% Silk (to protect your skin).
Between the 2nd and 3rd layers: replace the tissue after each use
Wash your hands with a hydroalcoholic solution before replacing the tissue and wash your mask at the end of the day.
KUMIHO will dispatch the approved orders within 2 working days from the date of confirmation email. Delivery normally takes about 4 – 9 working days (Monday – Friday) from the time of placing the order.
FRANCE Shipping costs: 7 - 19 € / ITEM
EU COUNTRIES Shipping costs: 15-30 € / ITEM
France : 2-3 working days
European Countries: 5-7 working days
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned for a refund within 15 days of the delivered date.
To be eligible for a return, please make sure that:
* The product was delivered in the last 15 days
* The product is not pre-oder items.
* The product is in its original packaging
* The product's hanging tags are still attached
* The product isn't used or damaged.This means that the items should not have been damaged, soiled, washed, altered or worn.
* You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Please contact us to communicate the return before you send the product:
* By email: email@example.com
We will send you the return form, Please make sure that the return form is enclosed with your order and that this form must be completed and included in the package. Without this return form we will not be able to process.
1. Place the item(s) and the completed return form in the original shipping box.
2. Close securely
3. Take the package to your nearest post-office within 15 days of the delivered date of your order. It is your own responsibility to ship the items wit track & trace.You are liable for damage to the items until we receive them at our warehouse, so in case of a dispute, we recommend that you keep proof of postage.
Send the product with its original packing with the receipt or proof of purchase, and the return form to:
151 Avenue du Maine, Paris 75014
Return shipping charges
The return shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from KUMIHO.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
* By email: firstname.lastname@example.org